Once entrusted to the courier, our delivery timelines are:

1 Italy – about 2/3 working days (excluding the Christmas campaign months)

2 Europe   – about 4/5 working days (excluding Christmas campaign months)
Countries included: Austria, Belgium, Denmark, Germany, Luxembourg, Holland, Slovenia, Hungary, Bulgaria, Estonia, Finland, France (excluding Corsica), Ireland, Latvia, Lithuania, Poland, Portugal, Czech Republic, Romania, Croatia, Slovakia , Spain, Sweden.

!!! Please be advised that during the Christmas campaign period (October – December) shipments may be subject to some delays. Usually during this period, in the busiest production weeks, orders are bundled and shipped on Friday of each week. Depending on the immediate availability of the product or the need for its production, orders take about a week to ten days to be processed. If you would like to know information about your order simply email us at info@lacicognasrl.com.

Therefore, we recommend that you have some patience and place your order early (at least 10 days) to be able to receive it on the desired day!

If you are registered you can track the status of your order in the section account . Here you can check that your order has been received and is being processed. Once your order has been shipped you will receive an email from our courier for tracking of your package , in order to always be updated on the status of the shipment.

However, you can contact us at any time to ask for information, we are available!

All shipments are made by GLS courier.